Terms and Conditions PDF Print E-mail

These Terms and Conditions apply to all orders. An order from you constitutes your acceptance that our conditions are the only conditions that apply to the contract notwithstanding any purported terms put forward by you.

  1. PAYMENT TERMS
    1. Payment shall be made by account holders in full within 30 days of invoice, unless special settlement terms have been agreed by us in writing.
    2. Any discounts are offered on the strict understanding that accounts are paid by the due date. We reserve the right to invoice any such discounts to accounts which become overdue.
  2. PASSING OF TITLE AND RISK
    1. The risk in the goods shall pass to you on delivery.
    2. All goods, delivered or not, remain our property until payment is received in full.
    3. Until such time as payment in full is made, you shall retain such goods separately from other goods and clearly mark them in such a way that they can be readily identified as being our property and any payment received by you for any sale of such goods must be held in a separate account in trust for us. In the event of non-payment by you for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these conditions and we shall be entitled to enter upon the property where the goods are stored and repossess and remove same. You hereby grant us irrevocable licence to enter your premises for the said purposes.
  3. PRODUCTS
    1. We reserve the right to alter any details or design of products illustrated without notice and while every effort is made to describe goods accurately in the catalogues and other documentation, no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.
  4. QUOTATIONS AND CONTRACTS
    1. Orders are accepted subject to our right to adjust prices quoted to take into account any changes in the law or Government regulations requiring us to increase prices by way of direct taxation, import duties, customs and excise duties or otherwise.
  5. PRICES
    1. Where applicable all prices are subject to V.A.T. at the current rate.
  6. DELIVERY
    1. Every effort will be made to deliver on time, but any delivery days specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of goods. All deliveries will be charged at the prevailing rates applying at the date of such delivery.
    2. Time shall not be considered to be of the essence.
    3. Special express deliveries can usually be arranged, but will usually be subject to additional charges (e.g. express print charges and express delivery charges) which will be charged to you at your current commercial rates.
  7. QUANTITY VARIATION
    1. As is the industries practice we shall be deemed to have fulfilled our contract by delivery of a quantity within 10% plus or minus of the quantity of printed goods ordered unless otherwise stated and you will be charged at the contract rate for the quantity delivered.
  8. CLAIMS
    1. Claims arising from damages, delay or partial loss in transit must be made in writing to us, so as to reach us within 5 days of delivery.
    2. All claims with regard to the quantity or quality of the goods shall be made in writing to us so as to reach us within 5 days of receipt of goods or such goods shall be deemed to comply as to quantity with the terms of the contract.
    3. You must examine all goods at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at the time of the delivery.
    4. Claims in respect of non delivery must be made in writing so as to reach us with 4 days of receipt of our invoice
  9. LIABILITY
    1. Save as in so far as defects in the goods cause death or injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.
    2. We can accept no responsibility for loss or damage arising from supply of goods under this contract unless you have fully complied with the notification of claims procedure set out in clause 10.
    3. Nothing in these terms and conditions shall affect the right of a consumer.
  10. CANCELLATION CHARGES
    1. A charge will be made on all cancelled orders, together with the charge for all work carried out up to the date of written cancellation.
  11. SAMPLES
    1. These will be submitted on approval and will be charged if not returned in good condition within 14 days.
  12. OVERDUE ACCOUNTS
    1. No goods will be delivered on accounts which remain unpaid 14 days after payment is due. Interest will be charged on overdue accounts, at the rate of 5% above Barclays Bank plc base rate from time to time the account becomes due until payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you.
    2. We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or court proceedings.
  13. QUANTITY CHANGES TO ORDER
    1. Any changes in quantity ordered must be made in writing to us prior to commencement. Any increase in the order must be regarded as a separate contract unless written confirmation is received before work commences on the original order.
  14. ARTWORK AND PRINTING
    1. All artwork and print charges will be levied where necessary unless previously stipulated by us.
    2. We will match your specified colours as closely as possible, but where you specify non-standard printing colours there will be an additional special match charge.
    3. Every order will incur origination and set up charges which vary depending upon the product and method of personalisation required e.g. printing, engraving, etching, embroidering.
  15. SMALL ORDERS
    1. Where you require a quantity smaller than the minimum quantity shown in the price list, this is normally possible but usually carries a small order surcharge.
  16. FORCE MAJEURE
    1. We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising out of any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
  17. SEVERABILITY
    1. If any provision of these Terms and Conditions is or becomes invalid or illegal in any respect, such provision shall be deemed to be severed from these Terms and Conditions, but the validity, legality and enforceability of the remaining provisions of these Terms and Conditions shall not be affected or impaired thereby.
  18. APPLICABLE LAW AND JURISDICTION
    1. The formation, construction, performance, validity and all aspects whatsoever of these Terms and Conditions shall be governed by English law and the parties hereby agree to submit to the exclusive jurisdiction of the English courts.